Payment Due: 1st of every month

Late Fee: $25 if payment is not received by the 3rd of the month

Lessons will be placed on hold if payment is not received by the 3rd and will resume upon payment. Frequent late payments will require automatic payments.

No refunds, prorating, or credits given.

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PAYMENT FORMS ACCEPTED:

Credit, debit, or PayPal

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DISCOUNT:

• Refer a Friend Discount - Receive a $25 discount on one month of lessons for each friend you refer who signs up and completes at least one month of lessons.​

Scheduling

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The studio year runs year-round, September - August, with a few holiday breaks aligning with most academic calendars.​

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Scheduled breaks include:

Thanksgiving Break - November

Winter Break - December/January

President's Week - February

Personal Day - April 27

4th of July Week - June/July

+2 weeks of built-in absences for you, taken whenever you choose

+1 week of built-in absences for your teacher, taken whenever needed (usually August)

• If your teacher needs any additional absences beyond that week, those lessons will be rescheduled.

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Specific dates can be found on your My Music Staff calendar once you have a login.

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Please give at least two week's notice if you need a permanent schedule change.​ Your teacher will do her best to accommodate your schedule, but cannot guarantee she will be able to make a change as it depends on other student's schedules as well. 

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ILLNESS

If you or your child have had a fever, vomiting, or diarrhea in the last 24 hours, please do not come to your lesson and let your teacher know as soon as possible. 

If you or your child have had any symptoms related to a cold or covid, including sneezing, coughing, runny nose, etc. please do not come to your lesson and let your teacher know as soon as possible.

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A good rule of thumb is if you did not go to school or work that day, do not come to lessons. Your teacher works with medically fragile clients and cannot risk bringing illness to them, but there are many options to avoid missing lessons below. 

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If your teacher arrives to a lesson and the student is sick, that lesson will be forfeited.

MISSED LESSONS

If given more than 24 hour notice, your teacher will do her best to fit you in any canceled slots within the same week if possible, but cannot be guaranteed due to availability being based on other students attendance.

Absences with less than 24 hour notice will not be made up.

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However, you have two built-in weeks off per year (September - August) for student absences, usually taken during spring break and summer, but may be used anytime during the studio year. As a reminder, these absences are already factored into the tuition, so you won't miss any lessons you've paid for. If you don't use these weeks off, you'll simply receive two free lessons for the year!​

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Options to avoid missing a lesson:

1. Swap List (most popular option, this option is currently unavailable, but will resume once Oakland location opens)

   • Opt-in to be on the Swap List for the opportunity to switch lesson times with another student (See Swap List for details) 

2. Asynchronous Lesson

   • Send a video of your assignments before your regularly scheduled lesson. Your teacher will use your lesson time to review and provide personalized feedback, keeping you on track.

3. Progress Call

   • Use your reserved time slot to chat with your teacher about your student's progress. It's a great way to stay updated and involved.​

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What do I do if...

• I didn't have time to practice? It's okay to have occasional weeks where we have less time to practice–life can be busy! This is a great opportunity to still have a lesson and discuss how to break up your pieces and practice more effectively and efficiently during hectic weeks.

• I have a vacation planned? For vacations outside of studio breaks or beyond your two week built-in absences, using the Swap List is a great solution. While payment adjustments are not offered and makeup lessons are not guaranteed for these absences, the Swap List can help you avoid missing out on your weekly lesson.

• I have extracurricular activities? While missed lessons due to practices, concerts, games, etc. are not provided makeup lessons, this is another great opportunity to use the Swap List and ensure you don't miss your weekly lesson.

• I have an injury or broken bone? This is a great opportunity to dive into topics we don't always have time for, like ear training and theory. We'll keep lessons going to ensure you continue to grow and enrich your musical skills!

• I am late or forgot my lesson day/time? While a makeup lesson cannot be provided for a forgotten lesson, if you're late, you can still enjoy the remaining time of your scheduled lesson, though we won't extend beyond your reserved slot. 

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Thank you and I look forward to making music with you!